Privacy Policy

This Privacy Policy explains how Terarium j.d.o.o. (“Terarium”, “we”, “us”) collects, uses and protects personal information when you visit our website or get in touch with us. Terarium jednostavno društvo s ograničenom odgovornošću za računalno programiranje i usluge is registered in Croatia, with its seat at Sokolgradska ulica 84, Zagreb, Croatia (OIB: 96284727269, MBS: 081626527). For anything relating to your privacy, you can reach us at info@terarium.xyz.

Information we collect

We collect personal information in two ways:

• Information you give us directly — for example, when you fill in a contact form or email us, you may share your name, email address, company and the details of your enquiry.
• Information collected automatically — like most websites, we use analytics to understand the general characteristics of our traffic, such as which pages are visited and roughly where visitors come from. This data is aggregated and does not reveal your individual IP address or identify you personally.

How we use your information

We use the information we collect to:

• respond to your enquiries and provide the services you ask for;
• establish and maintain our working relationship with you;
• tailor and improve our website and services;
• send you relevant updates or marketing communications where you have agreed to receive them; and
• meet our legal and regulatory obligations.

Sharing your information

We do not sell your personal information. We share it only:

• with trusted service providers who help us run our website or deliver our services, and only to the extent they need it;
• with public authorities or regulators where we are required to do so by law; and
• with your consent, for any other purpose we explain to you at the time.

Data security

We use commercially reasonable measures to protect your personal information against loss, misuse and unauthorised access. That said, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your rights

You can ask us at any time to:

• confirm what personal information we hold about you and provide a copy of it;
• correct information that is inaccurate or out of date;
• restrict or object to how we use your information;
• transfer your information to another provider; or
• delete your information.

To exercise any of these rights, email us at info@terarium.xyz. We will respond within five business days.

Cookies

Our website uses a limited number of cookies. Essential cookies are always on because the site needs them to work. Analytics cookies — including those from Google and Meta — are optional, and you can choose whether to allow them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at info@terarium.xyz, or write to us at Sokolgradska ulica 84, Zagreb, Croatia.